Remote Desktop Support
Let us fix your computer without leaving your home. Our secure remote support tool allows Central West Technology to connect to your device and resolve issues quickly and safely.
3 Simple Steps
Download the App
Click the download button below to get our free remote support tool. No installation required — just run the file.
Call Us
Phone us on 0420 666 005 or email
Share Your Code
The app will show you a Session ID. Share this with our technician and we'll connect securely to your computer.
Get Remote Support Now
Our remote support tool is free, secure and easy to use. Once you close the session, we immediately lose access to your computer — your privacy is always protected.
Windows
Windows 7, 8, 10, 11
Macbook
macOS 10.13 and above
🔒 Your Security is Our Priority
We only connect to your computer when you invite us. You can see everything we do in real time and end the session at any time by closing the application. We never retain access after a session ends.
Common Questions
Is it safe?
Yes. You control the session at all times. We can only connect when you share your Session ID with us, and you can disconnect instantly at any time.
Is it free to download?
Yes, the remote support tool is completely free to download. Our standard hourly rate applies for the support session itself.
Do I need to install anything?
No installation required. Simply download and run the file. It works straight away without any setup.
What can you fix remotely?
Most software issues including virus removal, slow performance, settings problems, software installation, and general troubleshooting.
Ready to get started?
Download the tool and give us a call — we'll have you sorted in no time.
Contact Us